Compliments or Complaints?
No matter what the issue is, we want to hear about it.
With your help, we can continue to improve our services to you.
We are happy if you are
There is nothing quite as motivating as receiving a kind word. In fact, when someone compliments our staff members it helps us to recognise our employees appropriately and enables us to continue to do the things that our residents and their families appreciate. So, if you have experienced outstanding service, please let us know so we can pass it on.
We need to know if you have concerns or ideas for improvement
We are dedicated to providing you with the best level of service. Even with the greatest effort and best intentions, sometimes things could have been done better. When this happens, we want to hear about it. That way we can rectify any problem as quickly as possible and continue to improve our services.
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